FAQ
What’s the difference between your beeswax and soy candles?
Beeswax candles are made with 100% pure beeswax and have a naturally warm honey aroma. They’re known for a slow, long burn and a beautiful golden glow.
Soy candles are scented (we add candle fragrance) and are a great option if you’re looking for a stronger fragrance throw and seasonal scents.
Is your beeswax 100% pure?
Yes — our beeswax candles are made from 100% pure beeswax.
Where do you source your beeswax?
Our beeswax is locally sourced from Alberta farmers and made in small batches in Alberta.
Why do some beeswax candles look different in color?
Natural beeswax can vary depending on the season and the source of the wax.
We also carry an ivory/white beeswax that has been charcoal filtered, and we sometimes use color chips for select styles.
Do you add fragrance or dyes to beeswax candles?
Most of our beeswax candles are naturally scented (a light honey aroma).
We do not add fragrance to our 100% beeswax candles.
Our soy jar candles are scented using candle fragrance. Some beeswax styles may include color chips.
I heard beeswax “purifies the air.” Is that true?
Many customers love how fresh a space feels when burning beeswax. Some people say beeswax may release negative ions as it burns, but science on this is still limited. What we can confidently say is: beeswax burns beautifully, has a naturally warm scent, and is a favorite for a cozy, calm atmosphere.
What is “bloom” or the frosted look on beeswax?
That white “frosting” is called bloom — it’s natural in pure beeswax and a sign of pure beeswax.
If you prefer a glossy look, you can buff it with a soft cloth or gently warm it with a low-heat blow dry from a distance. However, we really hope you enjoying burning your candles before the blooming begins.
How long should I burn my candle each time?
For best results:
Pillars & molded beeswax: burn 3–4 hours until the wax pool meets the edge.
Soy jar candles: Soy candles can be enjoyed for short burns or longer cozy evenings—just keep an eye on the jar and let it cool if it starts to feel too hot.
My candle is tunneling—what do I do?
Tunneling happens when the candle isn’t burned long enough to create a full melt pool. It is imperative the first burn makes a wax pool that meets the edge. Wick trimming also helps.
Do I really need to trim the wick?
Yes — trimming to 1/4 inch before each burn helps the candle burn cleaner, reduces smoke/soot, and keeps the flame steady.
Are your tapers dripless?
Our hand-dipped tapers are designed to burn clean and elegant. Drafts make any taper drip, so for best results burn them away from airflow and in a snug holder.
Do you ship?
Yes — we ship within Canada. Shipping costs and delivery estimates are shown at checkout.
What’s your return policy?
Because candles are delicate and personal-use items, we typically don’t accept returns on burned or used candles.
If something arrives damaged, contact us within 48 hours with photos and we’ll make it right.
Do you do wedding/church/event orders?
Yes — we love event orders. For weddings, churches, and bulk gifting, please contact us with:
date needed
quantity
style (tapers, tealights, pillars)
preferred color
We’ll confirm availability and lead time.
Do you do wholesale?
Yes. If you’re interested in carrying Weeping Spruce Candles, please email weepingsprucecandles@gmail.com with your business name, location, and what products you’re interested in. We’ll send over our wholesale details.